- Why the cashier fails to scan the barcode?
Answer: Your mobile screen may be too dark to allow barcode scanning, please increase the screen brightness.
- If there is any question on redemption, who can be contacted?
Answer: You can reach out the supplier's CS by referring the contact information on the receipt.
- In case of wrong item purchased, what can be done?
Answer: No return or refund is allowed, so please confirm the selected product before purchase. If you still have any enquiries, please contact 7-Eleven CS via email uhavesay@7-eleven.com.hk or Tel. 2299 1110.
